Providing highly relevant user feedback
Posted Sep 15th, 2008 by Garrett Nafzinger
Web sites features and functionality continue to grow making it important to carefully consider and display only the most relevant feedback to your users.
I came across this example when trying to find a service to update my status on various social networks. To realize the problem and the solution, you must understand how your application [...]
Click here and other meaningless link text
Posted Jun 16th, 2008 by Garrett Nafzinger
The urge to insert the phrase “click here” or “more” is somewhat common among content contributors when creating links on a page. Non-descriptive link text makes your site difficult to scan and causes accessibility and search engine optimization (SEO) issues. Replacing the phrase click here with a meaningful word or phrase (which makes sense out [...]
Making the desired action more apparent
Posted Jun 8th, 2008 by Garrett Nafzinger
A common goal of usability and user-centered design is making the desired action as clear as possible.
The first thing you’ll notice about the webcast player page (below) is the Download Player/ System Requirements stand out nearly as much as the desired action (viewing the webcast).
Before:
To solve this:
I moved the download player links below the System [...]
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